BriovaRx
BriovaRx Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BriovaRx has 1.2 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Carry the specialty rx i have to take, Specialty medications.
Cons: Everything about it, Customer service, Professionalism.Recent recommendations regarding this business are as follows: "Don't do business with them if you can avoid it.", "Use Another Pharmacy if You Have the Option".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BriovaRx has 1.2 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Carry the specialty rx i have to take, Specialty medications.
Cons: Everything about it, Customer service, Professionalism.Recent recommendations regarding this business are as follows: "Don't do business with them if you can avoid it.", "Use Another Pharmacy if You Have the Option".
Most users want BriovaRx to offer a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
Preferred solution: Apology
User's recommendation: Don't do business with them if you can avoid it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Offshore Call Center
- Specialty medications
- Carry the specialty rx i have to take
- Professionalism
- Briovarx will waste your time
- Everything about it
Preferred solution: Fix the website so I don't have to call your horrible call center.
User's recommendation: Use Another Pharmacy if You Have the Option
Avoid this business
- Horrible service
- Takes five calls to make one order
- No accountability
Preferred solution: Have the company go out of business forever
Nightmare and life threatening
Ok, like so many others that have to use this pharmacy. I have serious life threatening illnesses.
Because of a contract through our HR dept and UMR I have no option but Briova. I could write several pages but will stick to a few key facts. I have autoimmune hepatitis, rheumatoid arthritis , heart disease. I am being treated by the liver transplant center.
As they say I do not need one yet! Key word YET! Rheumatoid Arthritis is a disease that without meds will progress. It took 2 years of pain and testing for doctors to figure out what was wrong.
Finally after 2 years on prednisone, I was prescribed Embrel which I could only get thru Briova. The nightmare and pain I went through to just get my 1st dosage was many,many calls before someone got it right. I would say about a month or more. In which I had to stay on high dose prednisone for inflammation and pain.
We won't mention progression. To call in a refill is a nightmare as well. Been told need new prescription from doctor. (didn't need, just delayed refill till I could get it straightened out) Been told copay card was no longer good.
(again progression of disease while I wait to straighten it out) Copay card was in fact still good. When flooding was in eastern nc. They told me they weren't delivering to NC. I live near the mountains.
Flooding was 4hrs away from me! I had to call back later to see if they could deliver! Again off meds! Not sure who makes the decision I have to see my dr every 3mos to get refills or I don't get them.
My drs practice was so busy, when I was 10mins late and called to tell them, they couldn't see me and couldn't reschedule for a couple months later. I went out of remission while I waited for this to be straightened out and that was when I was told my copay card had expired. NOT! It took me 4 weeks to get back on.
I had since been prescribed Praluent which I had to also get from Briova. To save me nightmare calls for refills, I asked if they could get them refillable at same time, but I stressed if it was a problem I needed the RA med be sent as I was just going into remission and did not want to backslide. The guy assured me this would not happen. Sooo instead of just shipping the RA med, they decided to wait until the Praluent could be refilled.
When I stressed I was just going into remission and did not want to backslide. Instead they called me days later to tell me that and then could not ship for another few days because of the time I called them back. I have to stay steady on meds or I am going to need a transplant! UMR insurance, our HR dept and Briova are making decisions on my life.
I have told my husband if I do in fact die to sue. This is a joke. I had to get approval from UMR to be able to take medicine as prescribed by my doctors. I cannot take ibuprofen or any kind of nsaids as it puts my liver into overdrive.
Instead I was prescribed low dose tramadol for pain and inflammation. Instead when I would regress because of Briova. In order to keep working and sleep through the pain I had no option but to take nsaids. My hepatologist called to ask what new meds I may be taking and I said nsaids.
Of course they questioned it. I said I had no option as my insurance was telling me that I couldn't take what they had prescribed that would be safer for my liver. So for a pharmacy that specializes for people with serious illnesses, they are playing with lives. I have cried trying to get refills due to pain and inflammation.
I also told them, I had been told to apply for disability. I have two college kids and work for myself. I cannot afford to be on disability. Yet everytime, I wait on this pharmacy to get things right, I regress and progress to the point I may have no option but to seek disability sooner.
I won't even bother with the praluent nightmare. But will say this, I have familial chloresterol problems which has caused plaque in my arteries. I had my first heart attack at 48. This med is a miracle.
I was without any type of meds for my chloresterol issue as the ones on the market hurt my liver and may be why it had progressed to crossbridging fibrosis. So the delay in getting it and getting started with Briova was another day for plaque to build up. I have had 3 stints put in and have smaller vessels clogged. Not only that one shot is every week, one is every two weeks.
Very easy to get confused especially when you are getting delays in delivery. I go on vacation and don't know when to call for refills as they deliver only and I can't pick up, so I have to delay refills for that as well. I have been told to sign up for refills online.
I am tried, but can't even get sign up to load. I am also fearful if they will even get it, as they mess up so terribly when I am speaking to a live person.
- Life threatening
- Everything about it
Preferred solution: another pharmacy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDangerous to patients
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away from this abomination for company.
These people lied to me and said that my insurance will cover 80 percent and I would be responsible for 20 percent so I paid the 20 percent and accepted their services. About a month or two later I received a bill for $1600.00 and I called them, and they told me that wasn't right and for me not to worry about it but their main office called and threatened me with my credit.
The woman that told me that my insurance covered me lied to me and said that she checked with my insurance, and she said I was covered but come to find out I wasn't covered. I found all this out through my insurance. These people are real low life's. Now my credit will go to *** because I do not have the money they are demanding from me.
People, stay away from these people. Jacksonville Florida is the branch that did this to me. People, if you are forced to deal with these cons don't believe a word they say.
Before signing any paper work take it home with ya and contact your insurance company and get with them on what they cover. One more thing this company forged my name on several documents.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, MississippiCompany should be restructured from top to bottom!
Sorry about the errors in this review. I typed it using a “Smart phone” that I’m sure you’ve experienced it autocorrecting and changing the things you’ve typed.
I’m not going to comb through it to correct it word for word because you should be able to get what I was saying. Thanks!
- Customer service
- Does not fulfill a timely response for calls or refills
- Professionalism
Preferred solution: Let the company propose a solution
Briova should be avoided
Never use
Get a different Insurance that does not use this Specialty Pharmacy
- Does not fulfill a timely response for calls or refills
- Horrible service
- Everything about it
They suck
NEVER USE THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever use this pharmacy
- No accountability
- Life threatening
Preferred solution: Deliver product or service ordered
Don't use
- Customer service
- Professionalism
- Does not fulfill a timely response for calls or refills
Preferred solution: Deliver product or service ordered
Do Not Use This Company
Do not use
Companies Similar to BriovaRx
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
The only way I got help was by contacting the drug company that makes my prescription. Since they are in the business of making money it is in their best interest to resolve the issues with Briova.
I agree, don't use this pharmacy.
Going through the worst nightmare myself now. Briova SUCKS so bad.
Calls after calls with no resolution in sight. The WORST customer service ever.
yes, it is a very bad pharmacy, I am out of medication for a couple of days because they are not able to deliver my medicines. Calling them take hours waiting and after a couple of hours phone calls are disconnected. Do not know why companies work with this very bad pharmacy.